The Role of Social Support in Achieving Work-Life Balance: A Study of Students Working in The Food and Beverage Industry
(1) Universitas Mulawarman
(2) Universitas Mulawarman
(3) Universitas Mulawarman
(4) Universitas Mulawarman
(*) Corresponding Author
Abstract
Working students face challenges in balancing academic demands with the jobs they do to meet financial needs or gain practical experience. This study aims to explore the role of social support in helping students who work in the food and beverage industry in Samarinda City achieve a balance between work and academic life. This study employs a qualitative research design with a descriptive approach to explore the role of social support in achieving work-life balance among students working in the food and beverage (F&B) industry in Samarinda City. A qualitative approach was chosen because it allows for an in-depth understanding of participants' life experiences, perceptions, and social interactions within their educational and work environments. The research subjects consist of three informants, all of whom are students working part-time in the food and beverage industry. Two informants work as baristas, while one informant works as kitchen staff in local cafes and restaurants in Samarinda City. The informants were selected using purposive sampling, a sampling technique commonly used in qualitative research to select individuals who have relevant experience and can provide rich and in-depth information related to the research problem selection.subjects was based on several considerations. First, students working in the F&B sector often face irregular working hours, customer service demands, and performance pressures, making them prone to experiencing conflicts between work and study. The results of the study show that working students apply careful time management strategies to maintain a balance between their studies and work. Social support, whether from family, friends, or self-support, proved to play an important role in reducing stress and improving their well-being. Although challenges such as difficulty in managing time and heavy academic workloads remain, the emotional and practical support provided by the surrounding environment is very helpful in achieving this. This research provides insights into the importance of social support in managing the work-life balance of working students, as well as its contribution to their well-being and academic success.
Keywords: Students working, social support, work-life balance, time management
Full Text:
PDF 259-271References
Afzil, R., Syaripudin, A., Fitriady, Cacu., Sutrisno. (2024). Implementasi Flexible Working Arrangement di Lingkungan Direktorat Jenderal Bea dan Cukai: Studi Efek Positif, Efek Negatif, dan Produktivitas Pegawai. Labs: Jurnal Bisnis dan Manajemen, 29 (1), 12-20.
Arono, A., & Arsyad, S. (2019). The Effect of Genre-Based Mentoring on Rhetorical Quality of Research Article Drafts by Indonesian Lecturers in Social Sciences and Humanities. International Journal of Instruction, 12(3), 35–50. https://doi.org/https://doi.org/10.29333/i ji.2019.1233a
Astuti, N. W., & Nurwidawati, D. (2023). Hubungan work life balance dengan subjective well-being pada mahasiswa yang bekerja part-time di Surabaya. Character Jurnal Penelitian Psikologi, 10(3), 122–144. https://doi.org/10.26740/cjpp.v10i03.54197
Burgos, E. G. (2017). Use of the genre-based approach to teach expository essays to English pedagogy students. HOW, 24(2), 141–159. https://doi.org/http://dx.doi.org/10.19183/how.24.2.3 30
Creswell, J. W. (2015). Penelitian Kualitatif & Desain Riset: Memilih di Antara Lima Pendekatan. Pustaka Belajar.
Darmawan, P., Yohanes, B., & Hadi, M. R. (2023). Analisis Penyebab Rendahnya Kemampuan Pemecahan Masalah Calon Guru Matematika Menggunakan APKL, USG, dan Diagram Fishbone. Jurnal Tadris Matematika, 6(2), 199–218. https://doi.org/https://doi.org/10.21274/jtm.2023.6.2.199-218
Fauzia, N., Asmaran, A., & Komalasari, S. (2021). Dinamika Kemandirian Mahasiswa Perantauan. Jurnal Al-Husna, 1(3), 167–181. https://doi.org/https://doi.org/10.18592/jah.v1i3.3918
Hakim, A. R., & Hasmira, M. H. (2022). Strategi Kuliah Sambil Bekerja Oleh Mahasiswa (Studi Kasus: Mahasiswa Bekerja di Universitas Negeri Padang). Naradidik: Journal of Education and Pedagogy, 1(1), 30–37. https://doi.org/10.24036/nara.v1i1.6
Hardani, A. O. (2024). Manajemen Waktu Mahasiswa Yang Bekerja Paruh Waktu:(Studi Fenomenologi). Katalis Pendidikan: Jurnal Ilmu Pendidikan Dan Matematika, 1(3), 204–210. https://doi.org/10.62383/katalis.v1i3.595
Hardani, Adriani, H., Ustiawaty, J., Utami, E. F., Istiqomah, R. R., Fardani, R. A., Sukmana, D. J., & Auliya, N. H. (2020). Metode Penelitian Kualitatif & Kuantitatif. CV. Pustaka Ilmu.
Irwan, I., Ichsan, F. N., Gistituati, N., & Marsidin, S. (2021). Analisis Kebijakan Pendidikan Terkait Implementasi Pembelajaran Pada Masa Darurat Covid 19. Jurnal Manajemen Pendidikan, 9(2), 89–95. https://doi.org/10.33751/jmp.v9i2.4238
Ismail, L., Mukramin, S. U., Sridewi, S., & Aminah, A. (2023). Pengaruh Dukungan Sosial dan Self-Efficacy Terhadap Kecemasan Dunia Kerja Bagi Mahasiswa Pendidikan Tingkat Akhir. Al Qalam: Jurnal Ilmiah Keagamaan Dan Kemasyarakatan, 17(3), 1849–1860. DOI: http://dx.doi.org/10.35931/aq.v17i3.2159
Kartikawati, Y., Supriyono, & Sunarno. (2023). Human Resource Empowerment Viewed from the Perspective of Education, Experience, Skills, Security using Fishbone Analysis (Case Study of Grocery Traders in Pati Regency). Journal of Finance and Business Digital, 2(3). https://doi.org/https://doi.org/10.55927/jfbd.v2i3.5963
Limbong, S., Sunusi, M. S., Tandibura, F., & Chandra, A. (2024). Investigating Engine Lecturers ’ Achievement for Academic Quality Improvement at Politeknik Ilmu Pelayaran (PIP) Makassar. JED: Journal of Etika Demokrasi, 9(3), 323–336. https://doi.org/10.26618/jed.v
Linggi, G. G. A., Hindiarto, F., & Roswita, M. Y. (2021). Efikasi Diri Akademik, Dukungan Sosial, Dan Resiliensi Akademik Mahasiswa Perantau Pada Pembelajaran Daring Di Masa Pandemi Covid-19. Jurnal Psikologi, 14(2), 217–232. https://doi.org/10.35760/psi.2021.v14i2.5049
Lubis, R., Irma, N. H., Wulandari, R., Siregar, K., Tanjung, N. A., Wati, T. A., N, M. P., & Syahfitri, D. (2023). Coping Stress Pada Mahasiswa yang Kuliah Sambil Bekerja. Jurnal Penelitian Psikologi, 10(01), 18–28. DOI: 10.31289/diversita.v1i2.494
Lusi, R. A. (2021). Penyesuaian diri mahasiswa yang kuliah sambil bekerja. Mediapsi, 7(1), 5–16. https://doi.org/10.21776/ub.mps.2021.007.01.2
Matindas, E. C., Pitoy, F. F., & Seroy, E. B. E. (2023). Hubungan Dukungan Sosial dengan Kecemasan dalam Menghadapi Dunia Kerja. MAHESA: Malahayati Health Student Journal, 3(6), 1782–1796. DOI: https://doi.org/10.33024/mahesa.v3i6.10597
Meiji, N. H. P. (2019). Pemuda (pe) kerja paruh waktu: Dependensi dan negosiasi (mahasiswa part time di Kota Malang, Jawa Timur, Indonesia). Jurnal Studi Pemuda, 8(1), 15–28. https://doi.org/10.22146/studipemudaugm.46133
Munthe, M., & Lase, F. (2022). Faktor-Faktor Dominan yang Mempengaruhi Kegiatan Belajar Mahasiswa. Educativo: Jurnal Pendidikan, 1(1), 216–225. https://doi.org/10.56248/educativo.v1i1.30
Nuryana, N., Nurkasih, I., & Puspitasari, E. (2025). Enhancing Student Learning Outcomes: A Comparative Study of Kahoot and Written Tests In Social Studies. Edueksos Jurnal Pendidikan Sosial & Ekonomi, 14(1), 135–136. https://syekhnurjati.ac.id/jurnal/index.php/edueksos
Papilaya, J. O., & Huliselan, N. (2016). Identifikasi Gaya Belajar Mahasiswa. Jurnal Psikologi Undip, 15(1), 56. https://doi.org/10.14710/jpu.15.1.56-63
Rahadiansyah, M. R., & Chusairi, A. (2021). Pengaruh dukungan sosial teman sebaya terhadap tingkat stres mahasiswa yang mengerjakan skripsi. Buletin Riset Psikologi Dan Kesehatan Mental (BRPKM), 1(2), 1290–1297. https://doi.org/10.20473/brpkm.v1i2.29077
Sabila, A. H., & Rahayu, D. (2025). Keterlibatan Orang Tua dan Dukungan Sosial: Faktor Penentu Keputusan Karir yang Cerdas bagi Mahasiswa Keguruan. Didaktika: Jurnal Kependidikan, 14(1), 243–252. https://doi.org/10.58230/27454312.1361
Santo, A. T., & Alfian, I. N. (2021). Hubungan dukungan sosial dan kecemasan dalam menghadapi dunia kerja pada mahasiswa akhir. Buletin Riset Psikologi Dan Kesehatan Mental, 1(1), 370–378. https://doi.org/10.20473/brpkm.v1i1.24895
Sinuraya, J. C., Pranandari, K., & Sartika, S. (2022). Efikasi Diri Dan Kematangan Karir Pada Mahasiswa. Arjwa: Jurnal Psikologi, 1(1), 1–11. https://doi.org/10.35760/arjwa.2022.v1i1.7299
Sugeardhana, D. A. S., & Budiani, M. S. (2023). Hubungan Psychological Capital dan Dukungan Sosial dengan Grit pada Mahasiswa yang Kuliah Sambil Bekerja. Character Jurnal Penelitian Psikologi, 10(3), 232–250. https://doi.org/10.26740/cjpp.v10i03.54271
Sugiyono, S. (2017). Metode Penelitian Kualitatif, Kuantitatif dan R&D (ke-25.). Bandung: ALFABETA CV. h
Uswati, T. S., & Mardikantoro, H. B. (2023). Kesalahan Penggunaan Bahasa Ilmiah dalam Penulisan Skripsi: Studi Kasus Mahasiswa Jurusan Tadris Bahasa Indonesia IAIN Syekh Nurjati Cirebon. Jurnal DISASTRA, 5(1), 1–15.
DOI: 10.24235/edueksos.v14i02.22169
Article Metrics
Abstract view : 0 timesPDF 259-271 - 0 times
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Edueksos Jurnal Pendidikan Sosial & Ekonomi
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.