Chatbot Terhadap Peran Gender Dalam Administrasi Pendidikan : Studi Bibliometrik VOSviewer

Bayusandya Tresnayatna; Enjang Ali Nurdin; Asep Wahyudin

doi:10.24235/equalita.v6i1.19461

Chatbot Terhadap Peran Gender Dalam Administrasi Pendidikan : Studi Bibliometrik VOSviewer

Bayusandya Tresnayatna^(1*), Enjang Ali Nurdin⁽²⁾, Asep Wahyudin⁽³⁾,

(1) Universitas Pendidikan Indonesia
(2)
(3)
(*) Corresponding Author

Abstract

ABSTRAK: Penelitian ini menganalisis tren penelitian tentang chatbot dalam konteks peran gender di administrasi pendidikan menggunakan pendekatan bibliometrik. Data diambil dari Google Scholar dengan kata kunci dalam Bahasa Indonesia dan Inggris seperti " chatbot pada Peran Gender dalam Administrasi Pendidikan" dan " chatbots on Gender Roles in Educational Administration" untuk rentang waktu 2018-2024. Sebanyak 206 artikel dan 998 artikel dianalisis menggunakan perangkat lunak vosviewer untuk memetakan hubungan tematik, kluster utama, dan pola kolaborasi. Hasil analisis menunjukkan bahwa penelitian tentang chatbot dalam pendidikan dan gender bersifat multidisipliner, mencakup bidang pendidikan, kesehatan, dan layanan pelanggan. Artikel berbahasa Inggris menunjukkan dampak akademik yang lebih besar dengan rata-rata 102,95 sitasi per artikel dan h-index 158 dibandingkan artikel berbahasa Indonesia yang memiliki rata-rata 11,20 sitasi per artikel dan h-index 11. Visualisasi menunjukkan fokus awal pada desain chatbot dan isu kepercayaan, sedangkan penelitian terbaru lebih banyak mengarah pada aplikasi praktis dalam pembelajaran dan kesehatan selama pandemi COVID-19. Penelitian ini mengungkapkan bahwa meskipun chatbot memiliki peran signifikan dalam pendidikan, pengaruhnya terhadap peran gender di administrasi pendidikan masih kurang dieksplorasi. Studi ini memberikan landasan bagi penelitian lebih lanjut untuk menjembatani kesenjangan ini, khususnya dalam pengembangan chatbot yang lebih inklusif dan sensitif terhadap kesetaraan gender.

Kata Kunci: chatbot; peran gender; administrasi pendidikan; bibliometrik; VOSviewer.

ABSTRACT: This study analyzes research trends on chatbots in the context of gender roles in educational administration using a bibliometric approach. Data were obtained from Google Scholar with keywords in Indonesian and English, such as " chatbot pada Peran Gender dalam Administrasi Pendidikan" and " chatbots on Gender Roles in Educational Administration," covering the period from 2018 to 2024. A total of 206 and 998 articles were analyzed using vosviewer software to map thematic relationships, key clusters, and collaboration patterns. The results indicate that research on chatbots in education and gender is multidisciplinary, spanning fields such as education, healthcare, and customer service. English-language articles demonstrated greater academic impact, with an average of 102.95 citations per article and an h-index of 158, compared to Indonesian-language articles, which had an average of 11.20 citations per article and an h-index of 11. The visualization highlights an initial focus on chatbot design and trust issues, while more recent studies emphasize practical applications in education and healthcare during the COVID-19 pandemic. This study reveals that while chatbots play a significant role in education, their influence on gender roles in educational administration remains underexplored. It provides a foundation for further research to bridge this gap, particularly in developing chatbots that are more inclusive and sensitive to gender equality.

Keywords: chatbot; gender roles; educational administration; bibliomteric; VOSviewer.

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DOI: 10.24235/equalita.v6i1.19461