Memfasilitasi Penerapan Sistem Terpadu di Klinik Estetika D.A.N

Saluky Saluky(1*), Reza Oktiana Akbar(2), Heru Purnomo Kurniawan(3),


(1) IAIN Syekh Nurjati Cirebon
(2) IAIN Syekh Nurjati Cirebon
(3) IAIN Syekh Nurjati Cirebon
(*) Corresponding Author

Abstract


FACİLİTATİNG THE ADOPTİON OF INTEGRATED SYSTEMS AT D.A.N AESTHETİCS CLİNİC, Assistance in implementing an integrated system in clinics and aesthetic services aims to optimize operational efficiency while enhancing service quality. This study focuses on identifying challenges encountered in adopting an information technology system that combines key functions such as patient management, scheduling, electronic medical records, and inventory management. These challenges often relate to staff adaptation to new technology and the need for adequate technical support. The implementation process includes several methods, such as needs analysis, comprehensive staff training, and regular evaluations to assess system effectiveness. Research findings reveal that intensive and continuous assistance plays a crucial role in the successful adoption of this system. Responsive technical support can help reduce psychological and technical barriers to changes in work systems, ultimately increasing acceptance and user satisfaction. The study shows that with proper assistance, clinics can achieve higher efficiency in their daily operations. The system’s implementation contributes to improved quality in aesthetic services. Supporting the use of an integrated system enables clinics to provide more professional and faster services, resulting in greater patient satisfaction. Thus, assistance not only aids in clinical efficiency but also has a positive impact on patient experience and satisfaction, which are the primary goals of healthcare services.


Keywords


Integrated Systems, Service Efficiency, Customer Satisfaction

Full Text:

PDF

References


Aisyah, A. P., & Dahlia, L. (2022). Enterprise Risk Management Berdasarkan ISO 31000 Dalam Pengukuran Risiko Operasional pada Klinik Spesialis Esti. Jurnal Akuntansi Dan Manajemen, 19(02), 78–90. https://doi.org/10.36406/jam.v19i02.483

Alghofari, A. K., & Arifin, A. L. M. (2021). Sistem Informasi Manajemen Klinik Imam Syuhodo PKU Muhammadiyah Cabang Blimbing Berbasis Website. Abdi Teknoyasa, 46–52. https://doi.org/10.23917/abditeknoyasa.v2i2.312

Donnowitz, K., Rush, J., Webb, M., Hogan, S., Mann, J., Reichard, J., Ginn, M. B., O’Bryan, L., Lyons, M., & Barzin, A. H. (2023). Equitable and timely access to outpatient COVID-19 treatment: A review of centralized workflow implementation at an integrated health system. Journal of the American Pharmacists Association, 63(5), 1623–1627. https://doi.org/10.1016/j.japh.2023.06.018

Jambak, A. M., Lase, D., Telaumbanua, E., & Hulu, P. (2023). Analisis faktor-faktor yang mempengaruhi resistensi pegawai terhadap perubahan organisasi di Kantor Pengadilan Agama Gunungsitoli. Tuhenori: Jurnal Ilmiah Multidisiplin, 1(1), 22–37. https://doi.org/10.62138/tuhenori.v1i1.8

Meliadis, P. (2023). Development of a system for building a cloud-based digital twin as an informational assistance system for context-based dynamic configuration of cyber-physical hybrid production systems. Procedia CIRP, 118, 264–269. https://doi.org/10.1016/j.procir.2023.06.046

Mittal, N., Deswal, H., Mittal, R., Sharma, S., & Kaushik, P. (2023). An educational program on antimicrobial resistance and stewardship for staff nurses in a public tertiary care hospital in India. Infection, Disease & Health, 28(3), 202–210. https://doi.org/10.1016/j.idh.2023.03.003

Nishi, M., & Hashimoto, S. (2022). Health and landscape approaches: A comparative review of integrated approaches to health and landscape management. Environmental Science & Policy, 136, 314–325. https://doi.org/10.1016/j.envsci.2022.06.015

Poerwandono, E., Anwar, A. S., Mutia, S., & Damayanti, Y. (2024). Implementasi Sistem Antrian Pasien Berbasis Website Pada Klinik Sehat Tamba Kelurahan Cilangkap. Jurnal Pengabdian Nasional (JPN) Indonesia, 5(2), 346–361. https://doi.org/10.35870/jpni.v5i2.677

Ranasinghe, K., Sabatini, R., Gardi, A., Bijjahalli, S., Kapoor, R., Fahey, T., & Thangavel, K. (2022). Advances in Integrated System Health Management for mission-essential and safety-critical aerospace applications. Progress in Aerospace Sciences, 128, 100758. https://doi.org/10.1016/j.paerosci.2021.100758

Syafiq, M., Sirojuzilam, Badaruddin, & Purwoko, A. (2022). The influences of accessibility, information technology and social capital on coastal development in Indonesia: The mediating role of port development. Ocean & Coastal Management, 223, 106156. https://doi.org/10.1016/j.ocecoaman.2022.106156

Yaakub, S., Nugraha, H., Pahlevi, I., & Syaputra, D. (2022). Analisis dan Perancangan Sistem Informasi E-Klinik Basmallah pada Masa Pandemi Covid 19. Jurnal Informatika Polinema, 8(2), 9–18. https://doi.org/10.33795/jip.v8i2.875




DOI: 10.24235/dimasejati.v6i2.18073

Article Metrics

Abstract view : 0 times
PDF - 0 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2024 Saluky Saluky, Reza Oktiana Akbar, Heru Purnomo Kurniawan