Tingkat Kepuasan Pengguna E-Learning Mahasiswa Pascasarjana Universitas Swasta Terbaik di Jakarta
Pembelajaran Online Learning Pascasarjana Selama Pandemi Covid-19 pada Tahun 2020-2021
Abstract
Innovation learning that is relatively cheaper, easily accessible, or an integrated system as an e-learning platform in blended or hybrid. The purpose of this study was to analyze the effect of using e-learning on the satisfaction level of postgraduate students at a private university in Jakarta during the COVID-19 pandemic. Sample data obtained from postgraduate students; the number is 324 postgraduate students through online questionnaires on a google form. To conduct research testing through PLS-SEM analysis with the help of the SmartPls application version 3.0. The results of this study indicate that for H1 the original sample value is 0.158, the p-value is below 0.05, and the t-statistic is 2.791, which is greater than the t-table value of 1.962. For the results of H2, the original sample value is 0.132 and the p-value is above 0.05, and the t-statistic is 1.583 which is smaller than the t-table value of 1.962. For the H3 results, the original sample value is 0.201, the p-value is below 0.05, and the t-statistic is 2.221 which is greater than the t-table value of 1.962. So that, the overall result of this research is that the quality of the system, and the quality of information that affect the level of user satisfaction.
Downloads
References
M. L. George, “Effective Teaching and Examination Strategies for Undergraduate Learning During COVID-19 School Restrictions,†Journal of Educational Technology Systems, vol. 49, no. 1, pp. 23–48, 2020, doi: 10.1177/0047239520934017.
S. Dhawan, “Online Learning: A Panacea in the Time of COVID-19 Crisis,†Journal of Educational Technology Systems, vol. 49, no. 1, pp. 5–22, 2020, doi: 10.1177/0047239520934018.
Suciati, “Interaksi Kesiapan Belajar Dan Kepuasan Terhadap Layanan Pada Interaction Between Learning Readiness and Satisfaction and the Learning Service,†Cakrawala Pendidikan, pp. 70–80, 2017.
F. MartÃnez, E. Jacinto, and H. Montiel, “The use of online learning environments in higher education as a response to the confinement caused by COVID-19,†Journal of E-Learning and Knowledge Society, vol. 17, no. 1, pp. 10–17, Jul. 2021, doi: 10.20368/1971-8829/1135309.
N. Tuaycharoen, “University-Wide Online Learning During COVID-19: From Policy to Practice,†International Journal of Interactive Mobile Technologies, vol. 15, no. 2, pp. 38–54, 2021, doi: 10.3991/ijim.v15i02.18143.
A. E. J. Egeten, “UNIVERSITAS BINA NUSANTARA E-learning is a learning method that using electronic media as teaching materials to students . The definition of E-learning is very wide , which by terminology associated with online learning . E- learning in Bina Nusantara Uni,†pp. 55–63, 2017.
A. I. Alzahrani, I. Mahmud, T. Ramayah, O. Alfarraj, and N. Alalwan, “Modelling digital library success using the DeLone and McLean information system success model,†Journal of Librarianship and Information Science, vol. 51, no. 2, pp. 291– 306, 2019, doi: 10.1177/0961000617726123.
W. A. Cidral, T. Oliveira, M. di Felice, and M. Aparicio, “E-learning success determinants: Brazilian empirical study,†Computers and Education, vol. 122, pp. 273–290, Jul. 2018, doi: 10.1016/j.compedu.2017.12.001.
S. Subiyantoro and Ismail, “Dampak Learning Management System ( Lms ) pada Performa Akademik Mahasiswa di Perguruan Tinggi,†Pendidikan & Pembelajaran, vol. 2, no. 4, pp. 307–314, 2017, [Online]. Available: https://ojs.iptpisurakarta.org/index.php/Edudikara/article/download/63/44/
T. Pham, P. Lai, V. Nguyen, and H. Nguyen, “Online learning amid Covid-19 pandemic: students’ experience and satisfaction,†Journal of E-Learning and Knowledge Society, vol. 17, no. 1, pp. 39–48, 2021, [Online]. Available: https://doi.org/10.20368/1971-8829/1135293
N. A. Larasati and S. Andayani, “Pengaruh Penggunaan Learning Management System (LMS) Terhadap Tingkat Kepuasan Mahasiswa Menggunakan Metode DeLone and McLean,†Jurnal Teknik Informatika UNIKA Santo Thomas, vol. 4, no. 1, pp. 13–20, 2019.
A. C. Thoo, S. P. Hang, and Y. L. Lee, “Students’ Satisfaction Using E-Learning as a Supplementary Tool,†International Journal of Emerging Technologies in Learning, vol. 16, no. 15, pp. 16–30, 2021, doi: 10.3991/ijet.v16i15.23925.
W. H. DeLone and E. R. McLean, “The DeLone and McLean model of information systems success: A ten-year update,†Journal of Management Information Systems, vol. 19, no. 4, pp. 9–30, 2003, doi: 10.1080/07421222.2003.11045748.
T. Priatna, D. S. adillah Maylawati, H. Sugilar, and M. A. Ramdhani, “Key success factors of e-learning implementation in higher education,†International Journal of Emerging Technologies in Learning, vol. 15, no. 17, pp. 101–114, 2020, doi: 10.3991/ijet.v15i17.14293.
C. P. Liew et al., “Evaluation of Engineering Students’ Learning Outcomes: Creating a Culture of Continuous Quality Improvement,†International Journal of Emerging Technologies in Learning, vol. 16, no. 15, pp. 62–77, 2021, doi: 10.3991/ijet.v16i15.23763.
I. Purwandani, “Pengukuran Tingkat Kepuasan Mahasiswa Pengguna Elearning dengan Menggunakan End User Computing (EUC) Satisfaction Studi Kasus: Akademi Bina Sarana Informatika,†Seminar Nasional Inovasi dan Tren (SNIT), pp. 112–117, 2018.
L. Para-González, D. Jiménez-Jiménez, and Ã.-R. MartÃnez-Lorente, “Does EFQM enhance learning and innovation?,†Total Quality Management & Business Excellence, vol. 0, no. 0, pp. 1–25, 2021, doi: 10.1080/14783363.2021.1890016.